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simmo0498
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PostPosted: Tue Nov 21, 2006 10:23 am    Post subject: Reply with quote

Things seem rather quite of late so took the time to read through this thread. I must say any dealings I have had with fellow forum users has been excellent. PP, Chris, Adrian Y and Brian Brown from the other side.

When you can get good deals and superb service why would you want to go to the shops.

Keep up the good work lads Very Happy
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westcountryboy
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PostPosted: Tue Nov 21, 2006 12:03 pm    Post subject: Reply with quote

Would recommend Peter.

Send chq very quickly as promised.

Great buyer

WCB Very Happy
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blondie
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PostPosted: Wed Nov 22, 2006 7:47 pm    Post subject: Reply with quote

mick bell(bloke).for quality service and quality gear.thanks mick Wink
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wull
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PostPosted: Thu Nov 23, 2006 8:50 pm    Post subject: Reply with quote

Once again a big thanks to Colin Boyd at Fish4it for superb service and quality fly tying material........second to non!!
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spider
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PostPosted: Fri Nov 24, 2006 11:38 am    Post subject: Reply with quote

Thanks to Toby WCB.

Great service & thanks for the dubbing Very Happy

Spider
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TRUGG
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Location: Midlands

PostPosted: Sat Dec 30, 2006 2:52 pm    Post subject: Tinsel Reply with quote

Just recieved some lovely assorted tinsels at a bargain price, so a big thanks to West Country Boy for a quality service Very Happy .

Mickey M
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Colin M Boyd
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Location: Troon/Jack boot Jack McConnell?s, Peoples Republic of Scotland

PostPosted: Sun Dec 31, 2006 11:42 pm    Post subject: Happy customers = sales Reply with quote

Just one point that as a seller or retailer I would like to mention.
Most of the local tackle shops are closed due to the buying power and so called discounts of the large supplier.
The discounts the large supplier are phoney if the service is crap.
Iíve read in many a forum thread like this that people have ordered items from the larger retailer.
They cant supply the item that was ordered but instead sent an upgraded item.
Folks tend to think this is decent customer service but in my mind it isnít. You basically didnít get what you asked or paid for.

Look through the threads in this and other forums that has the same topic as this one.
There is a central issue that stands out if you look close.

The small trader supplies the service that you deserve.
You are not only paying for a tackle item but for the service that comes along with it.
The small local brick and mortar tackle shop is in decline.
The small internet supplier is the new way to archive a bargain and service that you not only are paying for but deserve.

Iím not posting this as a way to improve sales as sales are not important to me.
Happy Customers are.
Just like most small online retailers customer are at the heart of what we do.
Sales are secondary.
A happy customer = more sales so it stand to reason that we as small traders want and strive to provide the service that you as a customer are due.
.
Please remember the above before you make your next purchase.
All the best
Colin.
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westcountryboy
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PostPosted: Mon Jan 01, 2007 9:30 am    Post subject: Reply with quote

I am very lucky in that i have a very good small local fishing shop that is improving the size of its fly tackle section all the time.

If you recommened somthing to them they try to stock it or will order it in for you and there is a great guy that is semi retired that knows his fly fishing very very well.

I do not buy the big stuff from him but then i never seem to buy brand new rods or reel these days but i try to go in every cople of weeks and geg small stuff.

I will say i think that this shop is one of the only fishing shops localy that seems to be growing and getting better and that is beacuse of great service.

WCB
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Chris
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PostPosted: Wed Jan 03, 2007 11:59 am    Post subject: Reply with quote

Thumbs up to AdrianH Very Happy
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Chris
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PostPosted: Mon Jan 15, 2007 8:36 am    Post subject: Reply with quote

Received a rod at the weekend from Westcountryboy. Excellent service.
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Andrew Moray
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PostPosted: Thu Jan 18, 2007 3:49 pm    Post subject: Reply with quote

I'd second the mentions for AdrianH and Pitsford Pirate, and like to add Sage to the list.

All excellent members to deal with - long live the entrepreneur and 2nd hand kit Very Happy
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AdrianH
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PostPosted: Thu Jan 18, 2007 4:21 pm    Post subject: Reply with quote

Chris and Grommit both get my recommendation (can't remember if Grommit is on here or not).

Both provide a very good sales service.
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jim doyle
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PostPosted: Thu Jan 18, 2007 5:09 pm    Post subject: Reply with quote

Chris and west country boy ,colin m boyd and all the rest from the chat room. jim
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westcountryboy
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PostPosted: Thu Jan 18, 2007 6:01 pm    Post subject: Reply with quote

We have our own little ebay going on in there for members only Jim so keep it quiet. Laughing Laughing

Only joking People are more then welcome to come in to the chat room.

WCB Very Happy
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jim doyle
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PostPosted: Thu Jan 18, 2007 7:39 pm    Post subject: Reply with quote

Aye your rateing is 100% toby
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