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There are X people in front of you
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Pinky
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PostPosted: Tue Dec 05, 2006 12:51 pm    Post subject: There are X people in front of you Reply with quote

I had the pleasure of phoning my insurance company last night and was in a queue. The voice on the end that tells you how many people are in front of you went as follows:

Thank you for holding. There are 6 people in front of you.

Thank you for holding. There are 5 people in front of you.

Thank you for holding. There are 4 people in front of you.

Thank you for holding. There are 3 people in front of you.

Thank you for holding. There are 2 people in front of you.

Thank you for holding. There are 1 people in front of you.

Thank you for holding. There are 3 people in front of you.

Thank you for holding. There are 2 people in front of you.

Thank you for holding. There are 1 people in front of you.

Thank you for holding. There are 2 people in front of you.

Thank you for holding. There are 1 people in front of you.


And then it was picked up! I was bumped from the front of the queue twice. How do these systems work or is it like the 30 mile an hour restrictions they put on the M25 when there's not a soul on the road. Do these companies set out to take the piss?

Pinky
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anglersvoice
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PostPosted: Tue Dec 05, 2006 12:54 pm    Post subject: Reply with quote

It's the amount of Phone calls which define if you get through.
Typical "X" Factor Rolling Eyes
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Nicepix
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PostPosted: Tue Dec 12, 2006 12:47 pm    Post subject: Reply with quote

Thought I'd cracked it today. Just one old dear in front of me at the supermarket check out, and she only had a few items in a hand basket. Nearly whooped with joy when she pulled out a debit card as there would be none of the lengthy search for exactly the right amount of change to pay the bill. Very Happy

Ten minutes later she was still trying to remember her PIN number. Crying or Very sad Crying or Very sad Crying or Very sad
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Clive
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Chris
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PostPosted: Tue Dec 12, 2006 12:52 pm    Post subject: Reply with quote

They should just default the PIN numbers for the hard of memory to 1234 and tattoo it on their hands.
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anglersvoice
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PostPosted: Tue Dec 12, 2006 1:08 pm    Post subject: Reply with quote

Sod that, let's just jump straight to Retinal Scan and DNA samples.
Let's face it they collect almost every other data about us, why not go the whole hog.
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Colin M Boyd
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PostPosted: Tue Dec 12, 2006 1:12 pm    Post subject: Reply with quote

Chris,
The elderly can have memory problems with all the numbers they’re suppose to remember. One reason they need to remember these numbers is because your generation have a habit of liberating their money from them.
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Chris
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PostPosted: Tue Dec 12, 2006 1:18 pm    Post subject: Reply with quote

Hehe
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Nicepix
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PostPosted: Tue Dec 12, 2006 1:23 pm    Post subject: Reply with quote

It would make sense if those who required passwords & PINs could get their heads together and decide on a format. Just off the top of my head, and not including those passwords that can be programmed into my PC, I have to remember passwords and PINs for:-

UK Bank A/c, 4 digits
Cyprus Bank A/c, 4 digits
Door access at work, 4 digits
Vehicle access at work, 4 different digits, defined by someone else
PC access at work, 6 - 10 characters, changed every month*
e-mail access at work, 6 - 10 characters*
Program 1 at work, 4 - 8 letters*
Program 2 at work, 6 - 10 letters*
Program 3 at work, 6 characters, set by someone else*
Mobile phone lock, 4 digits
Mobile phone account secret password
Bike combination lock, 4 digits

* also have a unique user name to remember

There will be more, but my head hurts just thinking about it.
Confused
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anglersvoice
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PostPosted: Tue Dec 12, 2006 4:02 pm    Post subject: Reply with quote

Nicepix wrote:
Bike combination lock, 4 digits Confused


PMSL.. who's going to nick your old iron horse.. I'll bet it looks like the one off the Hovis advert.

Save yourself a number and leave it unlocked. Laughing
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sweeper driver
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PostPosted: Tue Dec 12, 2006 4:27 pm    Post subject: Reply with quote

Huh...that's nothing. I have to remember which way round the key goes in the door lock...


Rich
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Nicepix
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PostPosted: Tue Dec 12, 2006 6:29 pm    Post subject: Reply with quote

anglersvoice wrote:
Nicepix wrote:
Bike combination lock, 4 digits Confused


PMSL.. who's going to nick your old iron horse.. I'll bet it looks like the one off the Hovis advert.

Save yourself a number and leave it unlocked. Laughing



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Clive
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yaffle
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PostPosted: Tue Dec 12, 2006 7:33 pm    Post subject: Reply with quote

Nicepix wrote:
Thought I'd cracked it today. Just one old dear in front of me at the supermarket check out, and she only had a few items in a hand basket. Nearly whooped with joy when she pulled out a debit card as there would be none of the lengthy search for exactly the right amount of change to pay the bill. Very Happy

Ten minutes later she was still trying to remember her PIN number. Crying or Very sad Crying or Very sad Crying or Very sad


I had that the other day myself!

Very Annnoying!

Yaffle Very Happy
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Nicepix
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PostPosted: Tue Dec 12, 2006 8:35 pm    Post subject: Reply with quote

The other thing, well, one of the other things, is when they linger at the end of the checkout to re-arrange their collection of receipts from reverse chronological to alphabetical. And those who are shopping for someone else and have to have two receipts? Confused
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sweeper driver
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PostPosted: Tue Dec 12, 2006 8:45 pm    Post subject: Reply with quote

Don't you just love the call centre standard reply..."your call is in a queue and is important to us"

If it was that bloody important to them they'd answer the fone!!!

SD
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"the trout, the whole trout and nothing but the trout..."
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anglersvoice
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PostPosted: Wed Dec 13, 2006 12:49 pm    Post subject: Reply with quote

Nicepix wrote:
anglersvoice wrote:
Nicepix wrote:
Bike combination lock, 4 digits Confused


PMSL.. who's going to nick your old iron horse.. I'll bet it looks like the one off the Hovis advert.

Save yourself a number and leave it unlocked. Laughing





ahhhh yesss.. well... that sort of Bike..
WELL HOW WAS I TO KNOW.
Greebo.
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